Shipping Policy
SHIPPING FEES
We are offering to our customer(s) a flat rate of 16.99$.
PROCESSING TIME
Our goal is to ship orders within 24-48 hours of being placed during business days on in-stock items. We appreciate your patience in advance realizing that all of our products come directly from Italy.
All orders received on Friday after 10 a.m. EST will be processed the following Monday. Orders placed over the weekend will be processed on the following business day.
Delivery(s) may be completed in 2/3 calendar weeks from the moment of the shipment.
POSTAL HOLIDAYS
Here are some of the dates our carriers will not be shipping on.
- January 1 – New Year’s Day
- January 19 – Martin Luther King, Jr. Birthday
- February 16 – Presidents Day
- May 25 – Memorial Day
- July 4 – Independence Day
- September 7 – Labor Day
- October 12 – Columbus Day
- November 11 – Veterans’ Day
- November 26 – Thanksgiving Day
- December 24 – Christmas Eve
- December 25 – Christmas Day
***Extra charges may apply for orders that require special handling or exceed 150 lbs.
Returns
To be eligible for a return your item must be unused and in the same condition that it was received. It must also be in the original packaging.
Perishable foods cannot be returned
We will replace or refund any bottle of wine or spirit that is damaged in shipping.
To be eligible for a refund, the customer must take note and sign on the courier waybill all the visible damages. Fail to do this, the claim will not be accepted.
For any assistance please reach out our staff by writing an email to info@viveritaliano.com